Returns & Exchanges
At Jonny Sprockets, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unworn and unused items. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience stays on track.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, sellable condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Take your package to the nearest authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.
